Terms of service

Last updated: October 20, 2026

MOWA Jewelry is owned and operated by Verónica Coelho Amador, a self-employed individual with tax identification number 271676167, with registered tax address at Rua das Roseiras, Nº 51, 2785-158 São Domingos de Rana, Portugal, telephone (+351) 914232056 (call to a Portuguese mobile network) and email mowajewelry@outlook.pt, hereinafter referred to as MOWA.

These Terms and Conditions govern access to and use of the website, as well as the conditions that apply to purchases made through it.

By placing an order, the user declares that they have read, understood and accept these Terms. If you have any questions about these Terms, please contact us.

Changes to the Terms and Conditions

MOWA reserves the right to change or update the Terms and Conditions at any time. Changes take effect once published on the website, with the date of the update shown.

Changes do not apply to orders already confirmed before they take effect. We recommend checking this page regularly.

Account registration

The user is responsible for keeping their login details confidential and for all activity carried out through their account. All personal information you provide at registration is true, accurate, up to date and complete in every respect.

MOWA reserves the right to suspend or close accounts in the event of abusive or fraudulent use, or use that breaches these Terms.

Transaction security

MOWA uses certified external payment platforms that guarantee the security of transactions made on the website.

Bank card details are not stored by MOWA; they are processed directly by the contracted payment providers.

MOWA reserves the right to suspend or cancel orders whenever there are reasonable signs of fraud, misuse of payment methods or incorrect details.

Compliance

The user agrees to use the website lawfully and in accordance with the applicable legislation.

The user may not use the website for fraudulent or unlawful purposes, introduce viruses, malware or any other malicious code, gain unauthorised access to computer systems associated with the website, or do anything that may compromise the security or operation of the website.

Breach of these provisions may lead to suspension of access to the website, without prejudice to any civil or criminal liability under the law.

Third-party links

The website may contain links to third-party websites, namely social networks, payment platforms or other partners.

MOWA does not control and is not responsible for the content, privacy policies or practices of these external websites.

Use of any third-party websites is the sole responsibility of the User.

Prices and payment

All prices shown on the website are in euros (€) and include VAT at the applicable legal rate.

Product prices and features may change without notice, without affecting orders already confirmed.

Payment can be made using the methods available on the website, namely bank card, MB Way, Multibanco or PayPal.

Orders are only processed after payment is confirmed. MOWA reserves the right to wait up to 24 hours for payment confirmation before processing the order.

In the event of an obvious pricing error, MOWA reserves the right to cancel the order and refund the amount paid.

Intellectual property

All website content, including text, images, photographs, logos, design, graphic elements and visual identity, belongs to MOWA or is used with permission, and is protected by the applicable law.

Reproduction, distribution, modification or use without MOWA's prior written permission is prohibited.

Limitation of liability

MOWA will not be liable for indirect damage, loss of profit or harm resulting from improper use of the website.

Nothing in these Terms excludes or limits liability that cannot be excluded under the applicable law, namely consumer rights.

Severability

If any provision of these Terms is found to be invalid or unenforceable, this will not affect the validity of the remaining provisions.

Governing law and jurisdiction

These Terms are governed by Portuguese law.

In the event of a dispute, consumers may turn to an Alternative Consumer Dispute Resolution entity, as provided by law.

Dispute resolution

In the event of a dispute, consumers may turn to an Alternative Consumer Dispute Resolution entity.

A list of the available entities can be found at: https://www.consumidor.gov.pt

Lisbon Consumer Arbitration Centre (Centro de Arbitragem de Conflitos de Consumo de Lisboa): www.centroarbitragemlisboa.pt

MOWA also provides the Electronic Complaints Book (Livro de Reclamações Eletrónico).